ALEXANDRA HOSPITAL

Future-ready Inpatient Care Environment

BACKGROUND

The Ward of the Future is an initiative by the Ministry of Health Office for Healthcare Transformation (MOHT) to reimagine inpatient care through innovative design, technology and patient-centred solutions. The project focused on creating technology-enabled, adaptable and patient-centred ward environments through design thinking, prototyping and testing. (Project partner: Arch’lab)

WHAT WE DID
  • Field Research
  • Stakeholders Engagement
  • Innovation Workshop
  • Spatial Planning and Design
WHAT WE DELIVERED
  • Conduct user research to uncover operational challenges, patient-care needs and opportunities for improvement through engagement with key stakeholders, including patients, caregivers, nurses and facility management teams. Translate research insights into actionable innovation opportunities.
  • Design and facilitate innovation workshops with healthcare teams to co-create patient-centred solutions that address stakeholders’ needs, challenges and aspirations.
  • Translate and visualise innovative ideas into tangible design concepts, and facilitate evaluation sessions with healthcare teams to assess their feasibility, effectiveness and potential impact.
  • Develop future-ready inpatient ward design that optimise patient rooms, bed spaces, nursing stations and clinical support areas, while enhancing patient privacy, comfort and accessibility, improving staff workflows, and creating a healing, supportive environment for patients, caregivers and healthcare staff.