DIDI CARD

Integrating physical and virtual retail experience

BACKGROUND

Nibiru partnered with us to create a centralised digital platform for merchants to gain traction with their customers.
We guided them through the process of designing a website and an app to boost their entire service experience.

WHAT WE DID
  • Field Research
  • Service Design
  • Digital Design
  • Branding
  • Prototyping
  • Customer Engagement Training
WHAT WE DELIVERED
  • In-depth research on merchants, customers and competitors to boost the usage of the service.
  • Optimised the User Experience and User Interface (UX/UI) of the web and app design.
  • User testing to optimise the app experience.
  • Marketing strategies to launch the service to customers.